Keep your watch connected while the MySports Connect window closes as it installs the software on your watch.
To update your watch plug it into the charging dock while logged into your MySports account, then click on any updates that are displayed.Īnother way to update your watch is from the clock screen on your watch, move down to open the Settings screen, then select Phone and move right. Look for updates on the App on your phone or the MySports page on your computer with the watch plugged into the charger. Note that before using the MySports app on your smartphone, you need to link your watch to your MySports account using a computer. Without updating the watch, it will not connect to the App/MySports and will run slowly. You need to make sure to update your account on MySports and the MySports App, because this keeps the watch updated and able to download your saved progress to your online profile. You'll now be taken to the TomTom MySports app where you can track all your activity.A possible underlying cause of why you cannot connect to the Phone App or MySports is that the watch and your MySports account both need to be updated. All you need to do now is tap "Ok" in the app.
That way, you can be sure the right watch is being connected to the right phone.īoth the phone and the watch will show a check mark once the connection has been established.
You now have to enter a 6-digit PIN code on your phone. They can interfere with the connection process. Tap that model.ĭid your watch not appear? Check if there are not other Bluetooth devices within a radius of 10 meters. The Bluetooth icon on your phone and watch should be displayed simultaneously.Īt the bottom of your screen, your specific TomTom sports watch will appear under "Select your device". That means the watch is now also looking for the phone.ĭid your phone stop searching by now? Repeat step 3. You'll see a Bluetooth logo with a moving circle around it.
The watch will now notify you that you have to download the app. Next, select "Connect" and press the button to the right again. Now select "Phone" and press the button to the right.
In the clock screen, press the down button on your sports watch. The bottom of the screen displays the devices the app has found. Choose "Band" if you want to connect the TomTom Touch.
Next, you install the app on your phone and open the app.ĭo you already have a TomTom MySports account? In that case, first log in and accept the terms and conditions.ĭon't have an account yet? Click on "I don't have an account" and follow the steps on the screen.Ĭhoose "Watch" if you want to connect the TomTom Runner, Spark, or Adventurer. You can download the TomTom MySports app via the Google Play Store or the Apple App Store. Your phone has to meet the following minimal requirements:Īndroid 4.4 (or later) with Bluetooth 4.1 (or later) Unfortunately, it isn't possible to connect your TomTom watch to a Windows Phone.